Cookie policy

Our website (https://www.mileviewer.com; “Website”) uses cookies, trackers and similar technologies which involve the placing of information on, or the collection of information already stored on, your device (i.e. computer or mobile device). This cookie notice (“Cookie Notice”) provides information on our use of these cookies, trackers and similar technologies as well as any personal data processing associated with them.  of your personal data by MILEVIEWER BV.
For more information on other personal data processing activities on our Website or when you communicate with us via other channels or when you are (or represent) one of our customers or a suppliers, you are kindly requested to consult our privacy notice (https://www.mileviewer.com/cookie-policy).

Who is responsible?

In this section we explain who is responsible for the processing of your personal data collected through cookies, trackers and similar technologies.
Mileviewer BV – Your personal data are processed by a corporation organised and existing under the laws of Belgium, with registered office at 3500 Hasselt Belgium, Kempische steenweg 303 box 200, registered in the RPR/CER of Antwerp, Hasselt division, under enterprise number 0721.773.733 (“Mileviewer”, “we”, “us” or “our”).
Questions – If you have any questions regarding the processing of your personal data as described herein or regarding the content of this Privacy Notice, you can contact us via e-mail at info@mileviewer.com.
Changes – We reserve the right to change, amend or revise this Privacy Notice at our discretion and from time to time. We will inform you of such changes, amendments or revisions through the Website before these changes, amendments or revisions take effect.

Types of cookies, trackers and technologies we use

In this section we explain the different types of cookies, trackers and technologies we use when you visit our Website. Some of these cookies are necessary to make the Website work or to provide the services on the Website which you have specifically requested. These cookies are called the “necessary cookies” and those cannot be turned on or off. For the other types of cookies we require your consent and you can choose whether or not to enable them.
Necessary cookies – Necessary cookies and similar technologies are the ones that are needed to make the Website, and all of the functionalities or features which you may want to use, work. The cookie placed by our cookie banner (i.e. “cookietest” with an indefinite lifespan) and the cookies placed by our booking tool Calendly (“_cf_bm” with a 30 minute lifespan and “_cfruid”, a session cookie) are necessary cookies. Any personal data, which would only be data related to your internet connection (e.g. your IP address), is processed to let you use the Website and is based on our legitimate interest to be able to make our Website publicly available.
Statistical cookies – We use cookies and similar technologies to generate statistics about the use of our Website and the manner in which you particularly use our Website. Examples of such statistical cookies, are the cookies associated with Google Analytics (“ga” which has a lifespan of 401 days) and with Hotjar. We ask for your explicit consent for placing and using these cookies via our cookie banner. You can withdraw your consent at any time.
Marketing cookies – We use cookies and similar technologies to target you on and off our Website. We use several different technologies for this, including Google Ads, Leadinfo, LinkedIn, Facebook and Instagram. We ask for your explicit consent for placing and using these cookies via our cookie banner. You can withdraw your consent at any time.

Customize your cookie preferences

You can customize your cookie preferences via the cookie banner. Below we provide you with links to the general instructions of the major browser providers on how to remove cookies from your device.
You can always delete cookies that are on your device. The instructions for deleting cookies vary from one browser to another. Please refer to the instructions for the most commonly used browsers:
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/nl-be/HT201265

Recipients of your personal data

In this section we explain which categories of stakeholders will receive your personal data insofar such is necessary for realizing the purposes listed above.
Intra-group data sharing – We will share your personal data with other entities with which Mileviewer is affiliated.
Governmental and judicial agencies, authorities or bodies – We will make your personal data available to governmental and judicial agencies, authorities or bodies to comply with legal obligations or requests as explained above.
Service providers – We rely on carefully selected third parties to assist us in providing you our Website and to provide the tracking services thereon. Your personal data are transferred to these service providers insofar necessary for realizing the purposes above. Some of these service providers only act on our behalf (e.g. Calendly for providing the calendar to book demos) whereas other service providers will use your personal data for their own purposes (e.g. Meta (https://www.facebook.com/privacy/policy), Google (https://policies.google.com/privacy?hl=en-US) and LinkedIn (https://www.linkedin.com/legal/privacy-policy). Please visit the privacy notices of these providers to understand what they will do with your personal data. For anything that happens on our Website, you can address all your questions to us in the manner set forth below.
Transfer to third countries - Your personal data will be transferred to countries outside the European Economic Area for which we have either concluded the necessary contractual arrangements on the basis of the European Commission’s standard contractual clauses or on the basis of an adequacy decision For more information, you can contact the data protection officer (see contact details below).

Quality assurance

In this section we explain the measures we take to ensure that the processing of your personal data takes place in a safe and secure manner.
Data retention – Cookies have a maximum lifespan during which they remain on your device. The lifespan is indicated per cookie in our cookie banner. Any information we collect with cookies, trackers and similar technologies is instantly aggregated and anonymized. Once you delete your cookies, we can no longer relate the aggregated information to you.
Security – We take the necessary technical and organisational measures to protect your personal data against unauthorised access or theft and against accidental loss, alteration or destruction. We only allow access to your personal data on a need-to-know basis as explained herein and ensure that anyone who accesses these data on our behalf is bound by a contractual or statutory confidentiality obligation. You understand, however, that safety and security are only best efforts obligations which can never be guaranteed.

Your rights

In this section we explain which rights you have when we process your personal data. Note that we have listed these rights exhaustively and that certain conditions may apply for exercising these rights.
Rights of access, rectification, deletion, restriction, opposition and data portability – We do not keep track of your personal data collected through cookies in an identifiable manner server-side, meaning that we cannot relay any specific information back to you and therefore cannot grant you the rights mentioned here. If you wish that we cease any tracking of your personal data, it suffices that you simply delete the cookies on your device and change your cookie settings in the cookie banner.
How to exercise your rights – If you wish to submit a question in relation to anything set forth herein, you can send an e-mail to info@mileviewer.com.
• We will promptly inform you of having received your question.
• If you have any complaint regarding the processing of your personal data by us, you may always contact us via the e-mail address mentioned in the first paragraph of this clause. If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority, i.e. the data protection authority in your country or the Belgian Data Protection Authority (https://www.gegevensbeschermingsautoriteit.be). .